Terms of Service and Privacy Policy

This Terms of Service applies to miswakdental.com

Miswakdental.com recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.miswakdental.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy and Terms of Service.

Miswakdental.com is a property of Miswak Dental Hospital, an Indian Company registered under the Companies Act, 2013 having its registered office at 10-3-15, Muhammad Mansion, Opp NMDC building, below Tapadia Diagnostics/MS College, Masab Tank, Hyderabad, Telangana 500028.

Foreign Nationals:

MDH Requires a Passport & Visa Copy of Patients & Attendant to Issue any Letters.

Terms & Conditions

For Insurance Claims Copy of Medical Letters, Discharge Summary Sheet, Billing & Invoices are Issued Once Treatment Is Computed & Full Payments Are Made.
Miswak Dental Hospital is not responsible for any failure of an insurance claim
MDH will NOT Issue any Letters if the Treatment is Incomplete / Payment Not Paid / False Personal Information / Treatment Plans & Payment Amount.

Patient's Consent to Treatment

1. Examination and X-rays

I understand that the initial visit may require radiographs in order to complete the examination, diagnosis, and treatment plan.

2. Drugs, Medication and Sedation

I have been informed and understand that antibiotic, analgesics, and other medications can cause allergic reactions causing redness, swelling of tissues, pain, itching, vomiting, and/or anaphylactic shock (severe allergic reaction). They may cause drowsiness and lack of awareness and coordination, which can be increased by the use of alcohol or other drugs. I understand that and fully agree not to operate any vehicle or hazardous device for at least 12 hours or until fully recovered from the effects of the anesthetic medication and drugs that may have been given me in the office for my treatment. I understand that failure to take medications prescribed for me in the manner prescribed may offer risks of continued or aggravated infection, pain, and potential resistance to effect treatment of my condition. I understand that antibiotics can reduce the effectiveness of oral contraceptives.

3. Changes in Treatment Plan

I understand that during treatment, it may be necessary to change or add procedures because of conditions found while working on teeth that were not discovered during examination, the most common being root canal therapy following routine restorative procedures. I give my permission to the Dentist to make any or all changes and additions as necessary.

4. Temporomandibular Joint Dysfunctions (TMJ)

I understand that symptoms of popping, clicking, locking and pain can intensify or develop in the joint of the lower (near the ear) subsequent to routine dental treatment wherein the mouth is held in the open position. However, symptoms of TMJ associated with dental treatment are usually transitory in nature and well tolerated by most patients. I understand that should the need for treatment arise, then I will be referred to a specialist for treatment, and the cost of which is my responsibility.

5. Fillings

I understand that care must be exercised in chewing on filling during the first 24 hours to avoid breakage, and tooth sensitivity is common after-effect of a newly placed filling.

6. Removal of Teeth (Extraction)

Alternative to removal has been explained to me (root canal therapy, crowns, periodontal surgery, etc.) and I authorize the Dentist to remove the following teeth and any others necessary for the reasons in paragraph #3. I understand removing teeth does not always remove all infection if present and it may be necessary to have further treatment. I understand the risks involved is having teeth removed, some of which are pain, swelling, and spread of infection, dry socket, loss of feeling in my teeth, lips, tongue, and surrounding tissue (parathesia) that can last for an indefinite period of time or fractured jaw. I understand I may need further treatment by a specialist or even hospitalization if complications arise during or following treatment, the cost of which is my responsibility.

7. Crowns, Bridges, Veneers and Bonding

I understand that sometimes it is not possible to match the color of natural teeth exactly with artificial teeth. I further understand that I may be wearing temporary crowns, which may come off easily and that I must be careful to ensure that they are kept on until the permanent crowns are delivered. I realized that the final opportunity to make changes in my new crowns, bridge or cap (including shape, fit, size, placement, and color) will be done before cementation. It has been explained to me that, in very few cases, cosmetic procedures may result in the need for future root canal treatment, which cannot always be predicted or anticipated. I understand that cosmetic procedures may affect tooth surfaces and may require modification of daily cleaning procedures.

8. Dentures – Complete or Partial

realize that full or partial dentures are artificial, constructed of plastic, metal and or porcelain. The problems of wearing those appliances have been explained to me including looseness, soreness, and possible breakage. I realize the final opportunity to make changes in my new denture (including shape, fit, size, placement, and color) will be “teeth in wax” try-in visit. I understand that most dentures require relining approximately three to twelve months after initial placement. The cost for this procedure is not the initial denture fee.

9. Endodontic Treatment (Root Canal)

I realize there is no guarantee that root canal treatment will save my tooth and those complications can occur from the treatment and that occasionally metal objects are cemented in the tooth, or extend through the root, which does not necessarily affect the success of the treatment. I understand that occasionally additional surgical procedures may be necessary following root canal treatment (apicoectomy).

10. Periodontal Treatment

I understand that I have a serious condition causing gum inflammation and/or bone loss and that it can lead to the loss of my teeth. Alternative treatment plans have been explained to me, including non-surgical cleaning, gum surgery and/or extractions. I understand the success of a treatment depends in part on my efforts to brush and floss daily, receive regular cleaning as directed, following a healthy diet, avoid tobacco products and follow other recommendations.

Information we collect

Contact information

We might collect your name, email, mobile number/phone number, street, city, state, pincode, country and IP address.

Payment and billing information

We might collect your billing name, billing address and payment method when you make any payments. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partners.

Information you post

We collect information you post in a public space on our website or on a third-party social media site belonging to miswakdental.com.

Demographic information

We may collect demographic information about you, events you like, events you intend to participate in, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.

Other information If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways

We collect information directly from you

We collect information directly from you when you register for an appointment. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively

We use tracking tools like Google Analytics, Google Adwords, browser cookies and may also use web beacons for collecting information about your usage of our website.

We may get information about you from third parties

For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Use of your personal information

We use information to contact you

We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions

We might use your information to confirm your registration for an event or appointment.

We use information to improve our products and services

We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests

We may use your information to make our website and services better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes

We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes

We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we'll enrol you in our newsletter.

We use information to send you transactional communications

We might send you emails or SMS about your appointment or a transaction.

We use information as otherwise permitted by law.

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf. We may share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We will share information within our organization

We share your information with theorganization and other parties responsible for fulfilling the purchase obligation. The organization and other parties may use the information we give them as described in their privacy policies.

We will share information with our business partners

This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves

We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business

For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy

We will tell you before we do this.

By agreeing to our terms of service and privacy policy you also agree to receive promotional and marketing emails and messages from us.

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email at info@miswakdental.com or click the unsubscribe button in our emails. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your transaction.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Dr.Shaik Mohammed Majid

#10-3-15, Muhammad Mansion, OppNMDC,

Masab Tank, Hyderabad, Telengana, 500028.

Phone: (040) 6636 6260

Email: info@miswakdental.com

If you have any questions about this Policy or other privacy concerns, you can also call us at (040) 6646 6260

Updates to this policy

This Privacy Policy was last updated on 10.03.2023. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.